Monthly Archives: March 2011

Dear “Diana”

Dear “Diana”

You parked your car at the garage up the block from our office building today, but apparently you forgot to leave the garage employees your keys.

Apparently “Diana” you told the garage staff that you worked at “My Company”.

That was why not one, not two, but three different garage employees came up to our floor this morning asking if we knew where you were. Too bad “Diana”, that we don’t have anyone by your name on our staff!

While I understood the garage employees frustrations–it’s not nice what your misinformation lead to me and my employees having to “search” the office to ask around if you were on our floor.

Sorry if your car got towed as a result, but you should have both left your keys with the garage guy and let them know where you were going to be in the building.

(True story)

Were I to tweet

Here’s some of the things that I would’ve tweeted today from the Office:

–”Who comes to a doctors appointment deliberately without their insurance card?”

–”No-show patients…why can’t you at least give the office the courtesy of a phone call?”

–”Please do not take your gripes with Medicare regulations out on me or my staff…call your congressperson”

And that’s just some of the fun from today

New Week…New Challenge

I’ve already been given my challenge for the week from my boss.

Work less…

How I”ll accomplish this goal…well that’s to be determined. Though I can tell you that I definitely don’t

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mind it at all!

Plus I have a big new project taking off this week to focus on too

Another headache

Had another one of those days at the office, where I nearly hit th bottle of ibeuprofen. (Barely resisted)

A word to the wise, it’s never a good idea for an employee to scream at their superiors, especially over the phone, even more so in close quarters to another manager.
(Especially if said manager is already stressed and has a headache).

New week–New Challenges

Another week, more challenges.

I’m setting a simple goal for myself to accomplish tomorrow. To actually find the time (if only 5 minutes) to actually remember to east my lunch. I’ve been so busy that I failed to do so on Thu or Friday of last week.

It sounds a lot easier than it is….


The “Supermoon” was out last night.

It was bright and all, but I didn’t see anything too super about it.

Perhaps that was because Supermoon’s visit happened to fall at the same time as Purim did this year…and well, Purim wins out on the importance scale.

From the office

Conversation on the phone yesterday:

Mystery patient: “Yes, I left a message for a refill on my pain medication”

Me: “Ma’am, we don’t prescribe pain medications at this office. We’re a [niche specialty] only”

Patient: “Well I left a message for a refill and I want my pain medication”

Me: “Ma’am, as I said before, we don’t prescribe such drugs at our office.

Patient: Repeats herself

Me: “Can I have your name and date of birth”
….checks computer…

Me: “Ma’am, you’ve never been to our office nor are you a patient here”

Mystery pain lady: “Oh where are you located”

Me: Gives address

Woman: “oops, wrong office” *click*

Not so easy….

Being a manager has so far been a lot harder than I expected.

Namely, I’m the type who isn’t afraid to roll up their sleeves and get my own hands dirty (or in the case of our office, full of chart induced paper-cuts).

Over the past two weeks, things have been significantly busier than usual (very good) but at the same time, due to unplanned absences, my department has been understaffed.

It’s meant a lot more work for me, which, while it does frustrate me, I know I’m doing what needs to be done.
Granted, my having to spend longer days at work is not making me at all happy, but I guess it’s all part of the job as a leader, is it not?

Como se dice?

Como se dice “Oy Vey” en espanol?

Pilots lock down cockpit over praying passengers

LOS ANGELES (AP) — Pilots on an Alaska Airlines flight locked down the cockpit and alerted authorities after three passengers conducted an elaborate orthodox Jewish prayer ritual during their Los Angeles-bound flight.

Airline spokeswoman Bobbie Egan says the crew of Flight 241 from Mexico City became alarmed Sunday after the men began the ritual, which involves tying leather straps and small wooden boxes to the body.

Noteable Quotables

A quote

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from NYC’s most awesomest mixologist:

“Ice is to a cocktail like a stove is to a chef,”

(Source: Metro NY–Friday March 11 edition)

Discuss amongst yourself….

/This bartender also knows my standard order of a Diet Pepsi as well. Not necessarily on the rocks.

March Madness Reprieve

Any moment know one of those “March Madness costs buisnesses $x in lost work” will be appearing.

Thankfully, none of the employees in my department follow college basketball, nor do I expect them to be competing in any bracket pools.

We won’t be losing any business over that!

Pointless office chatter

When the girls who sit around me at the office start to chit-chat, I’ve learned that >95% of the time it’s best for me to keep my mouth shut. Often, it’s because I’ve got nothing to really contribute to the conversation. Other times, it’s that I just know better than to open my mouth.

The “highlights” of this morning were:

–Discussion of Lent and strange Lent practices.
–One girl claiming that you don’t have to follow the Bible’s rules because “The Bible was written by a man”
–Certain things that the Catholic Church regards as sins are hypocritical because of the church-pedophilia scandal.

Now as a

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good Jewish boy, I don’t have much of anything to say about Lent, Mass, Ash Wednesday or the Catholic Church and it’s politics. I did find the comment on the moral-relativism of the Bible to be silly and immature, so I just ignored it and went on with my work.

Then as the girls conversation progressed (apparently they don’t have enough work to do?) It turned into a “you know the UN has a special department for speaking to aliens…and Obama knows it, but the reason he can’t tell the US is because people can’t handle it”.
[Note, this came from a big Obama supporter too. It's not piece of wingnutry].

That was a juicy quote to take a swing at, but I exercised enough self restraint, and instead just sat chuckling at my desk, shaking my head.

Keeping appointments

The new challenge I’ve been tasked with at work is trying to devise a way to make sure patients keep their scheduled appointments. That means, actually showing up for the appointment they’d previously confirmed.

Anyone have any suggestions/ideas?

Easy Assignment

I was asked by my supervisor at work to read a book on leadership.

Thankfully it’s a small publication < 150 pages, and the weather is absolutely dreary out here today, so read I shall.

Scary Sight

This morning when returning from my weekly grocery run, in the Union Square station, I think I may have seen a dead body. I didn’t stand around, but in a yellow taped off corner, I saw three EMTs (Or were they from the ME’s office?) around a body, which was half covered with a white sheet.
(the sheet was pulled back to show the upper body). There was no stretcher present nor did the paramedics/ME officials seem to be doing much. Was it a dead person? If so, that’s both scary and sad.

Tomorrow is The Father’s Birthday.

In his honor, I have decided to make tomorrow a day of doing things that “build character”. This includes waking up early to exercise, drinking Diet Pepsi while hard at work. I’ll forgo the questionable hairdo though.

Happy Birthday to the Father.

Alive and kicking

Sorry about the lack of posts the past two days, but work really kicked my behind. It was so bad, I’d fallen asleep with a cup of green tea in hand both nights multiple times.

After an early AM headache today, things got a lot clearer. Feeling better.

Have a lot on my mind, but little time to type and share it currently.