Suffice it to say, I’m anything but a fan of the EMR system we utilize at the office. Besides the simple fact that the software doesn’t really fit our practice (it was implemented before I cam aboard)–what really kills me is the poor support. For example today I sent in a form to enroll for Electronic Remittance Advice. I get a response from the vendor, telling me that the clearinghouse which their
software uses doesn’t offer ERAs. Funny, but I’ve used the same clearinghouse elsewhere and get ERAs just fine…. It’ll keep me occupied tomorrow….